Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement that you will receive upon booking confirmation or at the time of vehicle collection. This document outlines specific terms, conditions, insurance information, fees, and your obligations related to the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Vehicle Rental Requirements
- To rent a vehicle from Car Hire in Maesteg, you must be at least 21 years old, although some vehicle categories may impose higher age limits. A valid full driving license, appropriate for the selected vehicle, is required and must have been held for the duration specified in the Rental Agreement. You will also need to present valid identification and proof of your current address. Payment information, including a security deposit, is necessary. Additional requirements may be outlined in the Rental Agreement.
Booking and Payments
- Reservations can be made via our website, by calling our customer service, or by visiting our Maesteg office. A deposit may be necessary to confirm your booking. Full payment and a security deposit are generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards through secure payment systems.
Vehicle Pickup and Drop-off
- At the time of collection, it is your responsibility to conduct a thorough inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be generated and must be signed by both parties. The vehicle should be returned in the same condition as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and may result in additional charges. Ensure the vehicle is returned with the same level of fuel as at collection; refueling fees will apply if the tank is less than when picked up. If you expect to return the vehicle late, please inform us as soon as possible, as this may incur extra charges. You will be accountable for any parking tickets, traffic violations, or other charges accrued during the rental period, along with an administrative fee.
Insurance and Liability Coverage
- All rentals come with basic third-party insurance included. You can find complete coverage details and excess amounts in your Rental Agreement. Additional insurance options may be available to limit your financial liability, so reviewing these is beneficial. You remain liable for any damage or loss up to the excess amount, except where additional insurance applies. Damage resulting from negligence, misuse, or any breach of these Terms remains your responsibility, regardless of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For specific details, please consult your booking confirmation or Rental Agreement. Charges may apply for late cancellations or no-shows, so it is important to be aware of these terms.
Prohibited Activities
Prohibited Vehicle Uses
- Use of the vehicle for any illegal activities is prohibited. Engaging in racing, rallying, or off-road driving is not allowed. Transporting hazardous materials is forbidden. Sub-letting the vehicle or allowing unauthorized drivers is not permitted. Driving under the influence of alcohol or drugs is strictly prohibited. The vehicle must only be used for its intended purposes and within the specified passenger and weight limits. Driving beyond the agreed geographical boundaries without prior authorization is not acceptable.
Breach of these terms may lead to rental termination and fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Maesteg will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims is limited to the amount you paid for the rental in the last 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the relevant courts in this region.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon being published on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Maesteg Car Hire Services
Riverside Way, Maesteg CF34 9AW, UK
Contact Number::
441278310129
Contact Us: Email:
{{ email }}